A great quality product but it needs to be wrapped better for shipping.
Very rude supplier. Quick to respond but with the wrong attitude. Nowhere on the ETSY shop does he state production will take more than two weeks! Yet he has the guts to state that the customer is warned.
International buyers beware. This supplier uses Colissimo which is notoriously known for its inefficiency. Since the last update 10 days ago, no progress on where the parcel is…
No I am not bullying dear Sir.
I hate arrogance and liars. You are clearly both! You never sent any email stating 3 weeks production time. I bought stuff from you on ETSY. How could you have sent me an email? Your communications will be verified by ETSY. These are messages and not emails.
I attach the screenshot of your messages and your site where no where it states 3 weeks!
Your first communication was after I contacted you a week after placing the order!!! Prove me wrong!!!
And you state that you are not aware of the problems with the post. Why did you give a full refund on 12th Jan to Jannie?
I am not expecting any refunds. I suspect your products are good and that is why I ordered them; all $159 of them. What I did not expect was your rudeness, arrogance and poor customer service!
It's always upsetting when the customer is unhappy with the service. However, there are several important points to make in this particular case:
1. In the very first email the customer received from us it was stated that processing of the order will take up to three weeks. We've communicating the stages of production with the customer clearly as soon as the status changed.
2. We do not see any issues with Colissimo service, all packages are delivered within the time frame provided by La Poste and clearly stated in the order.
3. We do not like unnecessary bullying. We don't like bullying at all. And, yes, we are ready to stand for ourselves. We always aim to provide the best service, clear communication, and well-made tools. Other reviews clearly show that we succeed in that quite well.
Fabulous product! Took a little while to arrive but absolutely worth the wait 😊
Everything is well made and well marked. Delivery was faster than I expected for a shipment from France. To US. Thank you.
Great product that has made my life a million times easier! Well worth every penny.
This set includes two of our most popular items and allows you to save up to 45% on the price!
=== Corner Cutting Jigs ===
A simple and smart corner cutting jig for bookbinders allows you to cut the corner of the turn-in material exactly where you want it to be.
You may order any base thickness and any wall thickness from 1/16" to 1/4" (1 mm to 7 mm).
The length of the longest side is about 9 cm (3 5/8").
The wall also acts as a safety element, making this corner cutting tool suitable even for small children (under supervision). Find out more here: https://wp.me/p7VeMV-47d
With this package you get 4 corner cutting jigs, saving on the item price and shipping.
Default bundle includes the following sizes with low walls (7 mm high):
- 1x 1,5 mm;
- 1x 2 mm;
- 1x 2,5 mm;
- 1x 3 mm.
If you want to get other types of jigs (high wall, angled wall or jigs without the wall), please leave a comment along with the order.
More details about the set and the available options: https://www.etsy.com/listing/535894396/corner-cutting-tool-for-bookbinding
=== Corner Clamps for Boxmaking ===
This smart and simple jig allows you to have perfect 90-degree angles when making boxes. What's even better, it makes the process hassle-free and saves time!
The set includes four jigs, so you will be able to clamp all four of the corners simultaneously. Or work on several different projects.
Metal screw provides enough tension so that the clamp wouldn't slip and will hold the corner properly while the glue dries.
An opening at the tip of the corner allows you to check if pieces of cardboard are connected perfectly.
To apply even more pressure, the movable part has a special thumb-holder. And rails will guarantee that the angle is always perfectly straight!
The height of the wall is 15 mm. The sides are about 55 mm long.
This corner clamp is based on the original design by Marcelo Castillo (Argentina).
More details about the set and the available options: https://www.etsy.com/listing/770827800/4x-corner-clamps-for-boxmaking-based-on
=== Punching Cradle ===
This hole punching tool helps to prepare all of the signatures of a book you are working on in an identical manner. With the guidance of this cradle, the holes for sewing will be in the exact same location as relating to the top and bottom of the sheet or section.
Punching tool Type B features a chiseled design of the cradle. For a more classic version please check Type A of the tool.
220 mm tool with 10 mm spacing has 21 holes. 310 mm tool with 10 mm spacing has 30 holes. 350 mm tool with 10 mm spacing has 34 holes. Please also check other options and configurations.
The holes are numbered for ease of use and replication on different projects. The numbers are printed in a contrasting color for better visibility.
An awl isn't included.
More details about the tool and the available options: https://www.etsy.com/listing/748368147/signature-punching-tool-for-bookbinding
If you want to get your items printed in some other color, that may be done for an additional 10 euro fee (if the color is available at our supplier).
You can always add tracking to your order for an additional fee.
Free tracking is available:
- for orders from the EU above 60 euros
- for orders from other parts of the world above 100 euros.
By default, items are printed in any random color available at the moment. If you want to choose a specific color, please write us a message. Colors currently available are listed in our FAQ section: https://ibookbinding.myshopify.com/apps/help-center#hc-colors-of-plastic